At our website, we prioritize the confidentiality and security of your personal information. Our Privacy Policy is designed to inform you about how we manage the collection, storage, retrieval, use, transfer, and processing of your data in accordance with various privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.
This policy governs your interactions with our website, applications, services, and products. Please note that this privacy policy does not cover personal data processed by third-party platforms, applications, products, or services you may access through our platform, each with its own privacy policy.
Our processing activities include:
- Your use of our applications and services as an authorized user
- Visiting our websites associated with this Privacy Statement
- Engaging with us through communications like newsletters, emails, phone calls, or text messages/SMS
We collect various categories of personal data to provide our services effectively, including but not limited to:
- Account details necessary for service management
- Payment information for transaction processing
- Financial records relevant to our services
- Purchase history for user account maintenance
- Mobile device identifiers for app functionality and security
- Location data when required for location-based services
- Feedback provided by you for quality improvement
- Social media information for community engagement and support
- Product usage data to enhance our offerings
This personal data is collected through various means, including user input during account creation or service use, interactions with our platform, and automated technologies that help us understand how our services are used. In some cases, third parties may provide us with your personal data, which is subject to their privacy policies.
We also use cookies on our site to enhance user experience and for analytics purposes. These cookies can be divided into categories such as Strictly Necessary, Preference, and Analytics. Users have the option to manage these cookies through our dedicated Cookie Manager tool.
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, and in compliance with legal requirements. Once the purpose has been fulfilled and the legal requirement met, we take appropriate steps to delete or anonymize the data.
To protect your personal data from unauthorized access and to maintain its integrity and confidentiality, we implement a range of security measures. These include encryption for data in transit and at rest, as well as working with secure third-party service providers who adhere to stringent privacy and security standards.
We recognize the importance of protecting children’s privacy. Therefore, we do not intentionally collect personal data from anyone we know to be under 18 years old.
As a user, you have certain rights regarding your personal data, depending on where you are located. These may include rights related to accessing, correcting, deleting, restricting the use of, transferring, objecting to processing, non-discrimination, and filing appeals or complaints. You can exercise these rights by reaching out to our privacy team.
We reserve the right to update this Privacy Policy as necessary to reflect changes in our data handling practices. Any changes will be communicated through an announcement on our website.
For any questions, concerns, or requests related to your personal data or to unsubscribe from our communications, please contact our privacy team at [email protected] or via written correspondence to the address provided on our website.